VEXIS Systems believes in superior customer service. As an effort to better serve you, we have established policies and procedures to handle your technical support needs.
A Trouble Ticket system has been developed to expedite this process. Completing Trouble Tickets is your way of letting us know you need help. Once you have completed a Trouble Ticket, a VEXIS Systems Technical Services Engineer will promptly respond.
To establish a trouble ticket, please contact us at 918-663-8080 or toll free at 888-58-VEXIS (888-588-3947) for the Technical Service Department.
The VEXIS Systems support specialist answering the phone will establish a trouble ticket into the tracking system and will give you a Ticket-ID for further reference. Alternatively you can e-mail us at support@vexis.com.