The speech industry’s only independent VUI assessment program. If you are unsure of your VUI’s performance, we offer a full range of assessment products. Tuning engagements begin with our AlphaCheck™ interface assessment program. Front-ending a remediation program with assessment has several benefits:
AlphaCheck™ includes interface grading, latency test, whole call review, HotSpot analysis and a Quick Fix Plan.
VEXIS AlphaCheck is the only speech interface assessment program that not only tells you what’s wrong with your interface, but more importantly, how to fix it. Based upon analysis of engine call logs, our tuning experts help AlphaCheck clients understand their interface performance, and take concrete steps towards optimization. An AlphaCheck answers questions such as:
The VEXIS LogSense process analyzes speech engine call logs and actual caller utterances to identify trouble spots in your application. We drill down to the dialog state level, uncovering usability, quality assurance, coding, prompt confusability, raw recognition, engine parameter, and other application deficiencies.
Information without action is information wasted. Our QuickFIX Plan, or QFP, provides a laundry list of application issues with recommendations and cost estimates. And to help clients cost justify the expense, we estimate the resulting change in performance for the tuning activity, so an accurate cost-benefit decision can be made.
AlphaCheck Client Consultation and AlphaCheck Report
Once our analysis is complete, your VEXIS consultant will schedule an AlphaCheck consultation and present a state by state analysis of how your callers are interacting with the application to help you understand where you might want to focus repair and tuning activities.
To arrange an AlphaCheck, please give us a call at 866-58-VEXIS.