ENVOY is the extensible middleware framework of adaptive data services developed by VEXIS

VEXIS standards-based data access, integration and consolidation supports analytics and data transformation.

• Platform Independent - Accessible from any IVR or agent desktop system.

• Advanced Architecture - Modular framework utilizes plug-ins for connectivity, monitoring, event notification.

• Enhanced Insight - Integrates and consolidates data to improve quality and usability of analytics and reporting applications.

The VEXIS ENVOY SoftPhone - ESP for agents everywhere!

VoIP slashes call costs and VEXIS ESP boosts agent productivity in centralized, distributed, and home-based agent environments. Intuitive, reliable, and easy to manage and use, ESP extends ENVOY data services to the agent desktop. Organizing and expanding a caller’s profile both streamlines and enhances service.

Maximize the benefits of IP networking for your callers, agents, and operations with VEXIS ESP.

Please call us today to learn more.