VEXIS means VIP Service before, during and after every engagement. Our speech, web and mobile-text-enabled customer portal provides fast, easy, state-of-the-art access to our expert team.
We have extensive, documented processes for troubleshooting, problem resolution, escalation and feedback, including a written VEXIS Support Handbook for customers. We follow up on every call and collect feedback on every incident to assure customer satisfaction and continuous improvement.
Our dedicated staff routinely receives ratings of 95% or more on trouble-ticket resolution surveys. Support options include 11x5 (7am-6pm CST) and 24x7.
Customers who choose VEXIS stay with VEXIS … read their comments.
VEXIS Managed Services protects your investment while reducing overhead
Let VEXIS manage your multi-vendor, on-premise hardware, software and network infrastructure from our state-of-the-art facilities. We offer strict SLAs, and a range of options that can be tailored to your specific requirements.
Let VEXIS host your interactive information, communications and transaction applications